Bans and appeals

#Ban IDs

Every ban has an ID such as HX-7F3K9QAB, whether it was made automatically, in game or on the hub. Players see it in the ban message; your staff search for it on Bans or with /baninfo in Discord.

#How bans are enforced

• A ban applies at once. Bans made on the hub reach your server within about a second; bans made on the server are enforced from its local copy straight away and sent to the hub.
• Hydra bans by every identifier the player has: licence, Discord, Steam, FiveM and hardware tokens. A banned player who comes back on a new account but the same hardware is linked to the ban. Shared identifiers, such as an Xbox ID several people use, are never linked.
• If Hydra Hub cannot be reached, your server keeps enforcing the bans it has and catches up when the hub is back.

Bans you make apply to your server. Network-wide bans for confirmed cheaters are made by the Hydra team.

#Making and lifting bans

• From the review queue: Cheat + ban.
• From a player's profile on Players: Ban, with a reason and a length.
• In game: the /hydra panel, for staff with the hydraac.admin ACE.

To lift a ban, open it on Bans and Revoke it with a reason. Revoking needs the Manage bans permission, and every revoke is in the audit log.

#Appeals

Set where banned players appeal, such as your Discord or a form, and Hydra shows it under the ban message:

set hydra_appeal_url "https://discord.gg/your-server"

When a player appeals, open the ban: it links to the detection and its evidence, so you can show the player exactly what Hydra saw.