Hydra Docs
Support

Getting help

Where to ask, and what to include so we can help quickly.

Ask in Discord

Support runs through the Hydra Discord. Open a ticket, or ask in the support channel.

Include:

  • Your server's name on Hydra Hub.
  • What you expected, and what happened instead.
  • What the server console printed around that time. Turn on set hydra_debug "true" for more detail.
  • For a detection: its ID from the hub, or the Ban ID (HX-…).

Never post your pairing code, webhook URLs or anything from your server.cfg that looks like a key in a public channel.

Before you ask

  • Troubleshooting covers the usual problems.
  • FAQ answers the usual questions.
  • Press Ctrl K to search these docs.